THE SYLLABUS OF BUSINESS COMMUNICATION (32321 I)

COURSE DESCRIPTION:

This course aims to give an introduction and basic understanding on non verbal and verbal communications as well as written communications in business. The main materials in business communication contain the principal of communications, the process of written communications, the process of reporting, and communication with several available types of communication channel. In this course, we would also discuss how to write a good employment letter and resumes, to success on job interviews, and to prepare excellent business presentations. The achievement of this course is not only on cognitive matters (knowledge and abilities), but also on skills, behavior and attitude matters.

COURSE OBJECTIVES:

Students are able to implement the business communication methods and processes correctly. Furthermore, students are expected to have: 1) certain skills, named: setting and guided responsing; 2) certain behavior/attitude, named: responding and valuing.

PREREQUISITE COURSE:

Introduction to Business

COURSE SCHEDULE

This course is conducted on every Thursday on 01.00 pm at P.S.1.3. Special schedule is set up for Dr. Philemon Robert, he teaches on every Monday on 03.40 pm at P.S.1.3.

INSTRUCTORS:

1. Dr. Deddy Marciano (DM) (Coordinator)

2. Dr. Philemon Robert (PR)

3. Helen Hendaria, M.M. (HH)

4. Maria Christina L., M.Com. (MC)

TEXTBOOKS AND OTHER ESSENTIALS:

Bovee L. Courtland, Thill V. John, 2007, Excellence in Business Communication, 7^th- Pearson International Edition, Prentice Hall, United States of America.

Other resouces from instructors.

COURSE FORMAT:

1. Lecturing

2. Class Participations

GRADING POLICY:

1. Knowledge & ability (80%) :

a. Mid-Term/Final-Term Examination – Closed Book (60%)

b. Personal Assignment (20%)

2. Skills (10%):

Skill to do a good communication

3. Attitude/Behavior (10%) :

Contribution in class discussion

TYPES OF ASSIGNMENT:

All assignments will be weekly personal assignments and be conducted in bilingual languages (Indonesia and English) because students will get double degrees from Indonesia and universities abroad; so students have to be able to do a good communication both in Indonesia and in English.

COURSE OUTLINE:

Week (Date)	Topics	Assignments	Instructor
1 20/8	Achieving Success Through Effective Business Communication (Chapter 1)	-	HH
2 27/8	Communicating in Teams and Mastering Listening and Non-verbal Communication (Chapter 2)	Writing summary of Chapter 1 & 2. Exercise 1.9, 1.11, 2.9, 2.10	MC
3 31/8	Communicating Inter-culturally (Chapter 3)	Writing summary of Chapter 3. Exercise 3.4	PR
4 10/9	Planning Business Messages (Chapter 4)	Writing summary of Chapter 4. Exercise 4.9	MC
5 17/9	Writing Business Messages (Chapter 5)	Writing summary of Chapter 5 Exercise 5.17	HH
6 5/10	Completing Business Messages (Chapter 6)	Writing summary of Chapter 6 Exercise 6.19	PR
7 15/10	Practicing non verbal communication	The assignment would be announced to you on 5th meeting	DM
Mid-Term Exam – Chapter 1-6
8 2/11	Writing Routine/Positive, Negative and Persuasive Messages (Chapter 7-9)	Writing summary of Chapter 7, 8 & 9 Exercise 7.3, 8.4, 9.5	PR
9 12/11	Planning Reports and Proposals (Chapter10)	Writing summary of Chapter 10 Exercise 10.8	HH
10 19/11	Writing Reports and Proposals (Chapter 11)	Writing summary of Chapter 11 Exercise 11.3	MC
11 26/11	Completing Reports and Proposals (Chapter 12)	Writing summary of Chapter 12 Exercise 12.3	MC
12 30/11	Planning, Writing, and Completing Oral Presentation (Chapter 13)	Writing summary of Chapter 13 Exercise 13.6	PR
13 10/12	Building Careers and Writing Resumes (Chapter 14) and Applying and Interviewing for Employment (Chapter 15)	Writing summary of Chapter 14 & 15 Exercise 14.1, 15.3	HH
14 17/12	Practicing Oral Presentation	Public speaking Exercise	DM
Final-Term Exam – Chapter 7-15